“We are delighted to have partnered with InnSpire to create a flawless in-room entertainment environment for our Guests – with access to our extensive media library, full streaming and mirroring capabilities through our immersive connected TV experience, and its user-friendly mobile app”
Nevis FernandoIT Manager, Cheval Blanc, Maldives
InnSpire works with iconic hotels and hotel industry brands across the world to leverage a contact-less hospitality experience, that is seamless, easy to use and helps drive both revenue and guest satisfaction.
By leveraging proven hardware and software solutions – tied together with an out-of-the-box customizable App, we can help add new layers of guest service, convenience, entertainment and revenue-drivers, to new and existing hotel partners.
Let guests forget about worrying about key-cards or physical keys. With one of our API’s and connections, you why not enable your digital locks to simply be opened through the App? At check-in or arrival, guest can simply be supplied with a digital key that works straight from their device!
We are part of an ecosystem and thanks to a wide array of API’s and connection, we can deliver turn-key solutions – to enhance every technical touch-point in your guests’ paths. Let’s make your Digital Guest Journey beautifully come to life.
We are device agnostic – from smartphone to tablet to TV to voice and beyond, our solutions and expertise are modular and ready for use when needed.
Our Team, can help you plan, roll-out, support and manage all your networks like Wi-Fi, HSIA, authentication, TV, IPTV, Coax, Apps and Integration needs with world-class
precision – from start to finish of the entire guest journey up until their return.
The InnSpire Marketplace solution is built to make your services and products more easily available and attractive, so that you can sell more, with less effort. We automate so that the right kinds of offerings are presented at the right time of day, to the right people. How about a presentation of a tasty breakfast with a warm cup of coffee in the morning, and a presentation of a great steak with a glass of red wine dinner is approaching. The clever algorithms of InnSpire makes it all tick!
The InnSpire Hotel App is a software application that runs on virtually any mobile device. A great Hotel App should become the bridge between you and your clients – offering all hotel services right at your guests’ fingertips. And it should tie the whole experience together into one easily managed beautiful front end. But a great solution is not just a glossy front. Perhaps even more important is the back-end (which is actually often forgotten as an “app-project” is started). You will need a powerful integration hub in the back to build meaningful front-end guest experience – such as mobile check-in, mobile key, ordering F&B from the beach, and much more! All of these are very advanced and take several years to build up.
In short – the mobile app should transform a guest’s stay into a digital adventure, bringing all the features seamlessly together. If it’s done right – the guest won’t even think about the fact that they are managing most of their stay in your App! Creating a welcoming pre-stay experience can be a huge revenue driver, while it creates better guest satisfaction as guests learn what they can actually do while visiting your hotel – and make the most out of their stay. Also, guests can check in with their personal information, choose their hotel room, open the door with their mobile key, order room service from anywhere at the hotel, book spa sessions, pay their bills, leave guest reviews and so much more!
In addition to customizing the entire customer journey, the Hotel App can help understand non-personal (anonymous) trends and patterns – which becomes powerful and valuable data for the hotel’s management, executives and owners. A great back-end can apply powerful analytical algorithms to help hotel chains manage their services and increase customer satisfaction.
A smart Hotel App allows hotels and guests to customize their experience, minimize paperwork, and efficiently allocate human resources.
The InnSpire Hotel App offers the following types of services:
The app makes it easy to customize your design according to your brand style and to include the services you want your guests to access digitally.
Guests can make arrangements before arriving at a specific hotel, such as booking an exact room or pre-ordering a meal. They can enjoy fast Wi-Fi connections from the moment they enter the building. Downloading the app is not required to check in, but guests can use the web app to submit their details for an online check in.
After a successful check-in, clients can unlock their room door via the app. They can control every aspect of their room, such as TV channels, temperature, lighting and more. Guests can book SPA appointments or tours, order room service, see the food menu, control the TV, chat with the hotel staff, rate their experience and much more.
After enjoying a completely tailored stay at your hotel, they can quickly finalize payments and check out through the app.
The InnSpire Hotel App has integrations with many different applications such as POS/Ticketing systems, Guest Services/CRM systems, Network/Wireless, GRMS, Mobile key, Window Controls and TVs. These integrations accomplish in-room control, mobile check-in, mobile keys, payments and more.
The list keeps growing – Currently, InnSpire Hotel App integrations include:
By integrating the Hotel App with a Proxy Server (for Casting) and HSIA (high-speed internet access/gateway), you can deliver an even more seamless experience across the entire hotel. Additional integrations such as Alipay and WePay enable your guests to make payments and benefit from mobile commerce.
Hotels guests can now experience a tailored digital stay. Check-in is easier than ever, so is paying for services and checking out without waiting in line and filling endless papers. Losing or leaving a key at the reception is not a client’s concern anymore – now, the key is accessible through their phone at all times.
GRMS integrations allow custom in-room control. Guests’ devices transform into personal TV and room remote controls, allowing them to choose movies, shows, music and more. Guests can adjust lighting, temperature and other custom options in their hotel room.
The InnSpire Hotel App shows your guests updated information about hotel activities or promotions at all times and allows them to shop from the marketplace, thus increasing guest engagement and revenue.
The mobile app offers all-in-one AI-enabled technology providing scalability, cost-effectiveness and flexibility. It serves individual guests and allows hotel managers to analyze and oversee specific aspects of your services.
If you are interested in a personal consultation on how you can benefit from the InnSpire App, feel free to contact one of our experts for additional information and assistance.
InnSpire offers award-winning hospitality solutions and develops exclusively branded hotel apps. If you are looking for a professional team to collaborate with your Brand and Marketing teams, meet all your requirements and help you reach your business goals, book a demo or request a free app.
The essential types of integrations every hotel app needs are GRMS, Network/Wireless, Television, PMS/POS/Ticketing, Guest Services/CRM/Systems, Mobile keys and cameras. The InnSpire Hospitality App solution offers all of the above, making it possible for more hotels to integrate it with their existing setups and meet any additional requirements.
You can use InnSpire Hospitality App as a native solution for Android and iOS operating systems and a web app before arriving at the hotel. Your guests can take advantage of the web app option to seamlessly check-in, fill in all their details and connect to the Wi-Fi immediately when entering the premises. Guests can choose to download the native app if they wish.
If you want to provide your guests with a complete digitalized experience, you might want to have a web and a native app perfectly integrated with your hotel’s PMS and smart lock systems. First, our team will assess if your PMS system and access control systems are compatible with the InnSpire hotel app. We will evaluate any necessary upgrades or customizations to provide you with a tailored solution.
Smart door locks support mobile keys, but it is essential to remember that your existing access systems typically can be upgraded to support a mobile key solution. We can successfully integrate InnSpire’s mobile key with famously recognized names such as DormaKaba, Salto, Axis, VingCard and more.
If you want to increase customer satisfaction, sales, and revenue tremendously, you can book a demo or request a free InnSpire app via our Contact Form. We offer four different plans (Starter, Essentials, Premium and Ultimate) with plenty of features and optional enhancements, ensuring you will get a tailored, brand-specific hotel app with mobile check-in.
