Mobile Hotel Room Key
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Go Keyless and Contactless
Mobile technology offers new ways to increase customer comfort and satisfaction in the hospitality industry. Today, hotel guests can use their mobile devices to unlock room doors via a mobile key.
Digital key services typically implement Bluetooth technology or Near Field Communication (NFC) integrated with the property management system (PMS). They are accessible and easy to employ for properties of all sizes. One of the reasons is that you don’t need to remove existing locking systems and functionalities.
The keyless entry system is a relatively new technology that was first introduced in 2010, and professionals in the hotel industry have used it for over a decade. Since millions of travelers have already had contactless experiences with hotel mobile key apps, using their mobile phones to self check-in and unlock a hotel room comes as no surprise. So why don’t you go keyless and contactless too?
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Benefits of Mobile Key
If guests go through a check-in process through a mobile device, they can opt-in for a digital key. After a successful check-in, the PMS system sends a contactless mobile hotel room key to the guest’s smartphone so they gain room access.
Improve Efficiency
Hotels with mobile key solutions allow guests to go through a completely automated check-in process and skip the front desk entirely. Guests can gain immediate mobile access to their hotel room by cutting the line and starting to enjoy their leisure time.
The process also helps front desk staff direct their work towards more efficient tasks by reducing administrative load and improving the hotel environment. Employees can assist guests and focus on providing a great guest experience without manual paperwork and assigning keys.
Improve Hotel Security
Digital keys reduce the risk of a physical key getting lost, stolen, misplaced or used by unauthorized people to a minimum. Guests no longer need to look for a key in front of their room since they will already have it in their hands.
What happens if the mobile device and key are lost? The smartphone will require additional authorization to access the key, such as passcode or fingerprint. Mobile hotel keys are digitally encrypted for extra security, and hotel staff can instantly revoke them.
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Investment in Sustainability
Investing in contactless technology is a comprehensive and sustainable hospitality solution. You will no longer be required to replace broken keys or demagnetized cards, which improves the guest experience. In addition, you will reduce plastic waste and your environmental footprint generated by throwing away dysfunctional plastic key cards.
Safety Precautions
Contactless mobile keys increase safety and reduce unnecessary physical contact and transfer of physical keys and cards between employees and guests. They are recommended for complying with Covid-19 measures and requirements.
Unlock it All with a Digital Key
A digital key is a key to success and customer satisfaction. After entering all check-in data and successful verification, hotel guests receive their personal mobile key and room number on their smartphone which they can also access through the hotel app.
The guest can open their room door by tapping on the screen button or holding the mobile device near the door. However, the key doesn’t work only with guest room doors. Guests can easily access all facilities with only one key – elevator, parking garage, fitness center, SPA, pool area and more.
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FAQs
What Is a Hotel Mobile Key?
A hotel mobile key is a modern digital technology used by thousands of hotels. It is a digital key sent to a person’s mobile device, allowing them to unlock their guest room or public areas such as gyms, pools and SPAs in the hotel.
How Does Mobile Key Work?
A mobile key is typically based on Bluetooth or Near Field Communication (NFC). These technologies make unlocking doors effortless. After receiving the digital key on their smartphone, all a hotel guest needs to do is tap a button to unlock a door or place the device near the door.
Which Hotels Use Mobile Keys?
Mobile keys are appropriate for hotels of all sizes, including guest houses, vacation rentals, hostels and large-scale hotels. Thousands of hotels that want to provide guests with a personalized experience have turned digital throughout the past decade, meeting guest expectations, reducing waiting time, and increasing personal safety.
Is Mobile Key Safe?
Mobile keys are a safe solution for hotels. First off, they minimize hand-to-hand contact by eliminating unnecessary handing over of physical keys and plastic cards. Many prefer it due to the Covid-19 pandemic and the required safety precautions.
Contactless solutions increase safety by eliminating the chance of a key getting lost or stolen. If the device is missing, first, it will need a passcode or a fingerprint to unlock, and second, hotel staff members can deactivate the digital key immediately through a staff management platform.
Why Is Mobile Key Taking Over in Hotels?
Mobile keys are taking over in the hospitality industry because of their safety and reliability. They are a sustainable investment that helps preserve the environment and health. It reduces magnetic card expenses and delivers the digital experience your guests require.