Sell More with Marketplace (H-Commerce)

InnSpire helps you make the most of the guests that you have in the hotel, using our clever “Hotel Commerce” solution. An average hotel has only about 17 minutes of face-time with a guest, from reception, to breakfast and check-out. What if you could multiply that face-time manyfold? With InnSpire you can! The simple intuitive interface, easily accessible on your guests’ smart phone, tablet or the TV in their room – allows them to browse and buy all the different services and products that you want to offer! Any time, anywhere – and fully automated.

Up-sell, Cross-sell, Auto-sell

The InnSpire Marketplace solution is built to make your services and products more easily available and attractive, so that you can sell more, with less effort. We automate so that the right kinds of offerings are presented at the right time of day, to the right people. How about a presentation of a tasty breakfast with a warm cup of coffee in the morning, and a presentation of a great steak with a glass of red wine dinner is approaching. The clever algorithms of InnSpire makes it all tick!

Allocate the Right Resources

With the help of our clever algorithms, you can better plan your staffing and resources. As InnSpire notices a peak in guests, triggers set in to alert you, helping you do prepare for how to optimize the logistics and profits connected to these guests.

Analyze, Optimize and Monetize

Imagine if you had tools inspired by Google Analytics to monitor, track and analyze what is being bought in your hotel? With InnSpire you do! In the core of solution sits the powerful Guest Intelligence Engine, that tracks every digital event, such as a room service order, spa booking, gift purchase or movie watched, etc. Who are your most profitable guests? Who may need some encouragement? With the InnSpire dashboard – you know..

Keep it Simple for Your Guests

Thanks to our “Any-Screen” philosophy, without having to download or install any App, your guests can access all the information, products and services that your hotel has to offer – using the device in their pocket! Our Any-Screen concept, means that the same experience can be accessed from the TV, an iPhone, an iPad, an Android-device – or virtually any mobile device your guests carry!

Promotion Window

Drive revenue and satisfaction by easily promoting relevant offers to your guests, such as happy hour, Christmas specials, sport-game specials, etc. All easily managed in the simple CMS and can even run on a schedule to continuously show relevant offers, such as Happy Hour, Spa-promotion, brunch, etc.

Hotel Commerce, F&B and much more

Drive revenues with InnSpire’s successfully implemented Marketplace solution. It really works, and is verified across the world. We are helping hotels drive 3-4, sometimes 5 times the revenue per room per night, compared to our cost! Increase your REVPASH (F&B revenue) by making it easy to order food and beverage from the TV or handheld device, from the room, the pool, the lobby, the beach – all automatically configured to plus into your PMS, POS, etc.

H-Commerce Digital Mini-Bar

Increase your REVPASH (F&B revenue) by digitally enhancing your sales of drinks, with connected automatic up-selling of offers such as peanuts, cashew nuts, pop-corn etc… Why limit the sales of beverages to the few things that can be stocked in a small fridge? Let your guests enjoy the freedom of anything the hotel can offer!

Marketplace Spa Booking

Many hotels we speak to have excellent occupancy in the Spa on certain days, but terrible on others. What if guests could easily be reminded to book the Spa, and even simply book their treatments and extras directly in their own tablet or phone, or on the TV in the room? Now you as a hotel can even promote empty slots, and sell them, rather than loosing out on them!

Marketplace Laundry

Increase your laundry bookings and revenue by reminding guests at the right time and making it easy to digitally order and administer laundry. You can either just have a “pick up the laundry” function, or the guest can even easily click to report the items they are handing in.

Marketplace Gift-Shop

Increase your REVPAR by allowing to complete their stay with easily purchasable gifts for friends and family, from anywhere within the hotel, using the TV or virtually any handheld device of choice.

Book a Car

Add on more revenue per guest by easily helping them book a taxi, limousine or branded hotel car, digitally, from anywhere in the hotel.

POS Connection

Make the administration of all your extra sales a breeze with the connection to the POS system, allowing orders to be booked to the guests’ bill and orders to be sent to the kitchen – optionally accompanied with emails, SMS or other notifications for the staff.

Want to know more?

Book a chat with us!